Our Culture


Every day we strive to create the best possible experience for both our customers and our team members. It’s not just part of our culture, it is our culture. 

Mike’s Mission

To create lifetime customers by delivering a clean, fast, friendly experience through engaged and valued team members.

Mike’s Vision

We will be the service industry leader by embracing innovation and providing opportunities for team members to reach their full potential, while ensuring profitable growth.


Mike’s Customer Service Values
  1. Ensure a safe environment and experience for our customers.
  2. Create a passion for Mike’s in our customers.
  3. Respect our customers’ time.
  4. Earn the respect and confidence of our customers.
  5. Make the customer feel valued and appreciated.
  6. Earn the customers’ trust.
  7. Help integrate Mike’s into the customer’s lifestyle.
  8. Take time to connect with the customers.
  9. Help satisfy the needs of our customers.
  10. Display commitment and connection to the community.


Mike’s Team Values
  1. We ensure a safe environment for all.
  2. We strive for a diverse team.
  3. We treat everyone with genuine respect.
  4. We display a high level of integrity.
  5. We create a fun atmosphere for team members and customers.
  6. We achieve and maintain a high level of excellence.
  7. We hold ourselves and each other accountable.
  8. We maintain a state of wellness.